At our salon, we have the following policy for the mutual convenience of both our clients and our salon. • We have the right to refuse or stop service for anyone who is rude or comes in with a bad attitude. • Health issues or diabetes must be communicated before service. • If you have an infection or ingrown nails, we may refuse service. If you insist on proceeding, it will be at your own risk, and we will not be responsible for any consequences. • No loud phone calls or conversations are allowed inside the salon. • We are not responsible for lost or stolen personal items and gift cards. • We do not provide refunds on services. However, we will resolve your issues with the services itself. • Our prices are available on the menu. Please confirm the prices with the nail techs before receiving the services. • Please give us advance notice for canceling appointments. • If you are coming with kids, we request you to take care of them. • If you are unsatisfied with our service, please inform the salon manager immediately, and we will do our best to remedy the situation.